Privacy policy

PRIVACY POLICY

ONIXWEAR

LAST UPDATED: January 8, 2026

This Privacy Policy explains how ONIXWEAR and its affiliates (“ONIXWEAR,” “we,” “us,” or “our”) collect, use, disclose, and otherwise process information about you.

This Privacy Policy applies when you access or use our website, purchase products from our online store, communicate with us through customer support, email, social media, or otherwise interact with us. We may provide additional or different privacy notices for specific products, services, or activities, in which case those notices will supplement or replace portions of this Privacy Policy.

We may update this Privacy Policy from time to time. If we make changes, we will revise the date at the top of this page. If changes are material, we may provide additional notice, such as posting a notice on our website or sending an email notification. We encourage you to review this Privacy Policy regularly.

- Information We Collect

- How We Use Your Information

- Targeted Advertising and Analytics

- Disclosure of Information

- Children

- Your Privacy Choices

- Additional Information for Individuals in Specific Jurisdictions

- Contacting ONIXWEAR

INFORMATION WE COLLECT

The information we collect depends on how you interact with us.

Information You Provide Directly to Us

We collect information you provide when you:

- Create an account

-Place an order

- Subscribe to emails or messages

- Contact customer support

- Submit reviews, comments, or feedback

- Participate in surveys, promotions, or giveaways

- Interact with us on social media

This information may include:

- Contact information (name, email address, shipping address, phone number)

- Account information (username, password)

- Optional information such as social media handles, preferences, age range, product reviews, messages, and communications with our support team

Payment information is processed securely by third-party payment providers. ONIXWEAR does not store your payment details.

Information We Collect from Other Sources

We may collect information from:

- Other customers (e.g., when a gift is sent to you)

- Order fulfillment, shipping, and fraud-prevention partners

- Marketing, advertising, and analytics partners

This information may include your name, email address, purchase history, and product preferences.

Information We Collect Automatically

When you use our website, we automatically collect:

- Transaction details (products purchased, prices, dates)

- Device and usage data (IP address, browser type, device type, operating system)

- Browsing activity (pages viewed, time spent, items added to cart, links clicked)

- Cookies and similar tracking technologies to understand how users interact with our website

Cookies are small data files stored on your device that help improve website functionality and user experience.

Information We Infer

We may infer information about you, such as your general location or product interests, based on your activity on our website and past purchases.

HOW WE USE YOUR INFORMATION

We use your information to:

- Process and fulfill orders

- Manage user accounts

- Communicate with you about orders, products, and updates

- Provide customer support

- Send marketing and promotional communications

- Personalize content and recommendations

- Conduct analytics, research, and performance monitoring

- Detect and prevent fraud or misuse

- Comply with legal and regulatory obligations

TARGETED ADVERTISING AND ANALYTICS

We work with third-party partners to provide analytics and targeted advertising. These partners may use cookies, pixels, and similar technologies to collect information about your interactions with our website and other websites.

You can manage cookie preferences through your browser settings. Depending on your location, you may also have the right to opt out of certain targeted advertising activities.

DISCLOSURE OF INFORMATION

We may disclose your information in the following circumstances:

- Service Providers: Companies that help us operate our business (payment processing, shipping, IT services, marketing, analytics, customer support)

- Marketing and Advertising Partners: To promote our products and services

- Legal and Safety Reasons: To comply with applicable laws, regulations, or legal requests

- Business Transfers: In connection with a merger, sale, or transfer of business assets

- With Your Consent: When you direct us to share your information

We may also share aggregated or anonymized information that cannot reasonably be used to identify you.

CHILDREN

ONIXWEAR does not knowingly collect personal information from children under the age of 13. If you believe that we have collected such information, please contact us so we can delete it.

YOUR PRIVACY CHOICES

Account Information

You may access, update, or delete your account information at any time by logging into your account or contacting us.

Marketing Communications

You may opt out of promotional emails or messages at any time by following the unsubscribe instructions included in those communications. We may still send non-promotional messages such as order confirmations or legal notices.

Cookies

Most browsers allow you to manage or disable cookies. Please note that disabling cookies may affect website functionality.

ADDITIONAL INFORMATION FOR INDIVIDUALS IN SPECIFIC JURISDICTIONS

European Union / United Kingdom

If you are located in the EU or UK, you have the right to:

- Access your personal data

- Request correction or deletion

- Restrict or object to processing

- Request data portability

We process personal data based on contractual necessity, legitimate interests, legal obligations, or your consent.

DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with legal obligations. When no longer required, data is deleted or anonymized.